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Frequently Asked Questions

The doubts that appear before signing.

Price, time, loyalty, LGPD and result — answered the same way we answer the phone: direct, and without promising what no one controls.

Contratação e valores

Quanto custa, o que está incluso, como funciona a ativação e o que acontece se você quiser sair.

We have three plans — Presence (R$ 249/month), Highlight (R$ 799/month) and Authority (R$ 1,499/month) — each sum the previous, never loses what already has. All begin with a unique activation of R $ 1,199, which covers diagnosis, visual identity, foundation copy and technical implementation. See the full detail of each plan on the Plans page. Open this answer

Nope. The activation of R $ 1,199 is paid once, at the start of the project — it is not a hidden recurring fee. After it, you only pay the tuition of the chosen plan. Open this answer

We work on clear contracts, no girl letters. The conditions of stay and cancellation are written in the proposal before any signature — nothing is combined by mouth only and is open after you are already a customer. Open this answer

Yeah. The plans are cumulative — Highlight has everything of Presence, Authority has everything of both — so raising level never discards what you already have. If you need to reduce one day, the one that was hired the more gets paused, not lost: it's worth it if you go up again. Open this answer

You receive the cancellation conditions in writing before hiring — it is no surprise afterwards. The domain is registered in CNPJ of your business: it is yours and goes out with you. What is already in the air continues to work during the combined notice, and its contents are exported according to LGPD. Open this answer

Nope. Hosting, security, daily backup, domain in your name and professional email accounts are already in the plan — in all of them, including the entry. There is no server, security certificate or domain renewal fee charged on the outside. Open this answer

You can hire additional volume separately, with closed price and no mandatory package. The Feature plan already includes publications with ready text and art; above that, the social network management service assumes the extra production and also the publication and monitoring of its accounts. The volume is combined in the proposal before it begins. Open this answer

The activation of R $ 1,199 is paid once, at the entrance, and disappears from the second month. Adding it to twelve monthly fees, the first year is R$ 4,187 in the Presence, R$ 10,787 in the Highlight and R$ 19,187 in the Authority. From the second year on, you only pay your tuition. Open this answer

A plataforma

O que a plataforma faz, para quem serve, quem escreve o conteúdo e o que você consegue mudar sozinho.

Not necessarily. If you already have a website, we migrate the content to the new structure — it is a one-off service, charged separately. If it's starting from scratch, we've built everything right on the platform. Open this answer

The platform meets 12 different segments — commerce, health, construction and real estate, tourism, hospitality, education, restaurants, NGOs, liberal professionals, service providers, industry and B2B, and agencies. Each platform is born designed for the flow of its segment — not from a generic mold. Open this answer

You. From the Highlight plan, OneRank also writes and publishes your blog articles — you only approve. All the rest of the content (pages, services, photos) is yours, published whenever you want, right on the platform. Open this answer

Yes — that's why the platform exists. Switch a photo, update a price, post an article: you do it on time, without opening call. What requires technical knowledge — security, backup, platform upgrade — remains our work. Open this answer

The platform is OneRank -- it's the instrument we use to deliver your result, so we keep, protect and evolve it on our own. The content, data and result are yours: you publish, export and decide what appears, without asking permission to exchange a photo. Open this answer

Yeah. The domain is registered in your name since activation, and remains yours if you terminate the contract — we formally transfer the renewal responsibility to you. What is OneRank is the platform, the instrument we use to deliver your result — not the address. Open this answer

Resultado, busca e IA

O que muda aparecer no Google e nas respostas de IA, em quanto tempo, e o que ninguém honesto promete.

When someone asks ChatGPT or Gemini what is the best service company in the region, there is an answer being generated — and it comes from somewhere. It's different from appearing on traditional Google: it involves how your platform's content is structured, how your company is mentioned elsewhere on the Internet, and how AI systems understand who you are. OneRank works to make your company that answer. Open this answer

SEO and presence in AI are continuous construction, not a switch. The first technical signs — indexation, structured data — appear in weeks; ranking and quotes in AI mature in months, with the active work of the Highlight and Authority plans. Periodic reports show real evolution, not a loose promise. Open this answer

No one who works seriously with SEO guarantees position — whoever promises this is selling a lie or depends on factors outside of any agency's control. What we guarantee is the work: correct technical structure, complete structured data, consistent content and a report showing exactly what was done and what changed. Open this answer

Depends on the scope of the project and the agility in sending the content. The deadline is written in the proposal, with date — before any signature, never as a loose estimate in the conversation. Open this answer

Presence is the basis: professional platform, visual identity and compliance with LGPD already resolved — including category consent. Highlight sum active SEO (redirections, editorial canonical), blog content production and leads to LGPD until the end, with automatic retention and execution of the owner's rights. Authority adds presence in AI responses and installable app with its brand — it is the plan that OneRank itself uses on this platform. Each level includes everything from the previous. Open this answer

Nope. The two things coexist, and most visits still come from the traditional search. The presence in AI is a new channel, which still has little competition – so it is worth entering now, without giving up the SEO work that is already done. Open this answer

No, and whoever guarantees is promising what he does not control — the answer is generated on time by the model, and changes as the question asks. What you can do is work that increases the chance: correct structure, consistent information, content in format that the machine can use. And measure what happens next. Open this answer

It works, and sometimes better. AI tools favor clarity and consistency of information, not budget size. A small company with well-structured data can be cited in front of a large and disorganized competitor. Open this answer

Consulting the AI tools with questions from your branch and region, and registering when your company appears in the answer. This goes into the report and shows evolution over the months. It is a periodic follow-up made by people, not an automatic monitor — and the measure is the citation frequency, because in response generated there is no "position". Open this answer

Segurança e suporte

Backup, monitoramento, conformidade com a LGPD e como você fala com a gente depois de contratar.

Yeah. Every plan includes daily backup with restoration, 24/7 security monitoring and LGPD compliance from the base — consent, legal basis and channel for the holder to exercise their rights. It's not a PDF policy: it's mechanisms that actually run, and you can test right now on this page. Open this answer

Your platform is continuously monitored, and any instability alerts us before you know it. Daily backup with restoration ensures that a problem does not turn into content loss — maintenance and correction are our work, included in all plans. Open this answer

Directly, without a generic service center — you talk to those who handle your project. Periodic reports (quarterly in the Presence, monthly from the Highlight, with strategic meeting in the Authority) keep you informed even without asking. Open this answer

Social networks and ready builders are useful, but they are not yours: the algorithm changes, the platform can come off the air, and the design is the same as the competitor next door. A platform with correct structured data is what Google and AI can understand and quote — and it is the only digital asset that responds only to your business. Open this answer

Frequently Asked Questions

Your doubt wasn't here?

Directly, without promising what no one controls — the same way we answer the phone.

Price posted on the platform, no "see us."

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